This Privacy Policy describes how pkr55 ("the Platform", "we", "us", "our") collects, processes, stores, shares, and protects the personal information of players and visitors who access pkr55.biz. We are committed to handling your personal data with transparency, purpose limitation, and the security standards appropriate for a financial services environment. By using the pkr55 Platform, you acknowledge that you have read and understood this Privacy Policy.
Six core data protection principles govern every decision pkr55 makes about collecting and handling player information.
pkr55 informs you clearly about what data is collected, why it is collected, and how it is used. We do not collect data silently or for undisclosed purposes. This Policy is the complete picture of our data practices.
Data collected by pkr55 is used only for the specific purposes disclosed in this Policy. We do not repurpose personal data for unrelated commercial activities without obtaining fresh consent where required.
pkr55 collects only the personal data that is necessary and proportionate for the identified purposes. We do not gather data speculatively or maintain personal information beyond its useful retention period.
All personal data held by pkr55 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest on secured servers. Access to personal data is role-restricted and logged for audit purposes.
pkr55 respects your rights over your own data. Subject to legal and regulatory retention requirements, you may access, correct, restrict, or request deletion of personal data we hold about you at any time.
Personal data is retained for no longer than is necessary to fulfil the purpose for which it was collected or as required by applicable anti-money laundering, tax, and regulatory obligations. Expired data is securely deleted.
The table on the right summarises the categories of personal data pkr55 processes. Full details of collection methods and purposes are in the policy sections below.
Full name, date of birth, Pakistani CNIC number (front and back image), registered mobile number, email address (if provided), and residential city or province. Collected at registration and KYC stages.
Deposit and withdrawal records including amounts, timestamps, payment method identifiers (e.g. last 4 digits of account), transaction reference numbers, and balance history. Maintained for AML compliance and dispute resolution.
Game session logs, bet amounts and outcomes, sport markets wagered on, live casino table history, session durations, and bonus usage records. Used for account management, fairness monitoring, and responsible gaming controls.
IP address, device type, operating system, browser type and version, mobile network operator, screen resolution, and session timestamps. Collected automatically when you access pkr55 on any device.
Live chat transcripts, email correspondence, support ticket content, and records of responsible gaming tool activations. Retained for quality assurance, compliance, and dispute evidence purposes.
Consent status for promotional communications, preferred communication channels, bonus offer engagement history, and opt-out records. Processing for marketing purposes requires affirmative consent and is subject to withdrawal at any time.
1.1 This Privacy Policy applies to all personal data collected and processed by pkr55 in connection with the operation of the pkr55 online gaming platform accessible at pkr55.biz, including all game verticals (casino, sports betting, live dealer, instant games), account management functions, payment processing activities, customer support interactions, and promotional communications.
1.2 This Policy applies to all individuals who: (a) register a player account on pkr55; (b) browse the pkr55 website without registering; (c) contact pkr55 customer support; or (d) participate in any pkr55 promotional activity. Collectively, these individuals are referred to as "you" or "Data Subjects" throughout this Policy.
1.3 This Policy does not apply to the data practices of third-party game studios, payment processors, or other vendors whose products or services are accessible through pkr55. Those parties maintain their own independent privacy policies, and pkr55 is not responsible for their data handling practices beyond the contractual data protection obligations pkr55 imposes on them through processor agreements.
2.1 Registration Data. When you create a pkr55 account, we collect your full name, date of birth, Pakistani CNIC number, mobile phone number registered to a Pakistani carrier (Jazz, Zong, Telenor, Ufone, or SCO), and a chosen account password (stored in hashed, non-reversible form — pkr55 never retains plaintext passwords).
2.2 KYC Documentation. To comply with anti-money laundering regulations and to verify that all players meet the 21+ age requirement, pkr55 collects CNIC document images (front and back) and may request supplementary documents including bank statements, screenshots of payment methods, or additional proof of identity.
2.3 Financial Data. All deposit and withdrawal transactions conducted through the pkr55 platform are logged, including the payment method type, partial payment identifier, transaction amount in PKR, timestamp, and outcome. Full payment account credentials (e.g. full JazzCash wallet numbers beyond partial identifiers) are not stored by pkr55 — these are handled exclusively by the payment gateway provider.
2.4 Automatically Collected Technical Data. When you access pkr55, our systems automatically record your IP address, device type, browser type, mobile network, general geographic location derived from IP, and session activity logs. This data is used for security, fraud prevention, and platform performance monitoring.
2.5 Sensitive Data. pkr55 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data, except where biometric device authentication is used locally on your device — in which case pkr55 never receives or stores the biometric data itself; it remains on your device.
3.1 Direct Collection. You provide data directly to pkr55 when you: register an account; complete the KYC verification process; make a deposit or withdrawal; contact customer support; participate in a promotion; or respond to a player survey.
3.2 Automated Collection. pkr55 collects technical and usage data automatically through server logs, session tracking systems, and first-party cookies during your use of the Platform. This collection does not require any action on your part and is necessary for the Platform to function securely.
3.3 Third-Party Sources. pkr55 may receive data about you from third-party sources including: payment processors (transaction confirmation data); identity verification service providers (document authenticity signals); fraud prevention databases (risk scoring); and responsible gaming register services (self-exclusion status checks).
pkr55 processes personal data under the following legal bases depending on the specific processing activity:
pkr55 uses personal data collected from players for the following purposes:
6.1 pkr55 does not sell your personal data. We do not sell, rent, or trade your personal information to third parties for their independent commercial or marketing purposes under any circumstances.
6.2 Service Providers. pkr55 shares personal data with carefully selected third-party service providers who process data strictly on our behalf and under our instruction, subject to written data processing agreements that impose obligations consistent with this Policy. Categories of service providers include: payment gateway operators (for deposit and withdrawal processing); KYC and identity verification providers; fraud detection and risk scoring services; game software studios (limited to the session data necessary to deliver games); and cloud hosting and infrastructure providers.
6.3 Legal and Regulatory Disclosure. pkr55 will disclose personal data to competent authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, regulation, or a lawful legal process. pkr55 will, where legally permissible, notify affected players of such disclosure requests.
6.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or substantially all of pkr55's business assets, player personal data may be transferred as part of that transaction, subject to the acquiring entity assuming the data protection obligations under this Policy or providing equivalent protections.
7.1 pkr55 uses first-party cookies and similar tracking technologies to operate the Platform securely and to enhance your experience. Cookies are small data files stored on your device that allow the Platform to recognise your session, maintain your login state, and apply your preferences.
7.2 Essential Cookies. Certain cookies are strictly necessary for the Platform to function. These include session authentication tokens, security tokens for CSRF protection, and cookies that remember your language and currency preferences. These cookies cannot be disabled without preventing core Platform functionality from operating.
7.3 Performance Cookies. pkr55 uses first-party performance cookies to measure page load times, identify technical errors, and understand aggregate Platform usage patterns. These cookies collect anonymised or pseudonymised data and do not identify individual players.
7.4 No Third-Party Advertising Cookies. pkr55 does not use third-party advertising networks, social media tracking pixels, or retargeting cookies. Your browsing activity on pkr55 is not shared with external advertising platforms.
7.5 Cookie Management. You may manage cookie preferences through your browser settings. Blocking all cookies may impair your ability to log in to your pkr55 account or access certain Platform features. pkr55 does not respond to "Do Not Track" browser signals at this time.
8.1 pkr55 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
8.2 Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a high risk to player rights, pkr55 will notify affected players without undue delay and, where required, report the breach to the relevant regulatory authority within the applicable notification period.
9.1 pkr55 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to legal and regulatory minimum retention requirements. The following retention periods apply as general guidelines:
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction methods.
10.1 pkr55's servers and those of certain service providers may be located in jurisdictions outside Pakistan. Where personal data is transferred internationally, pkr55 ensures that appropriate safeguards are in place to maintain equivalent levels of data protection, including contractual data protection clauses in agreements with processors operating in those jurisdictions.
10.2 By registering and using the pkr55 Platform, you acknowledge that your personal data may be processed in countries with data protection frameworks that differ from Pakistan's. pkr55 will always ensure that such transfers are conducted with appropriate protective mechanisms in place and that processors receiving your data are contractually obligated to protect it to the standards set out in this Policy.
pkr55 respects your rights over your personal data. The following rights apply to Pakistani players, subject to applicable legal limitations and regulatory retention obligations.
You may request a copy of the personal data pkr55 holds about you. We will respond within 30 days of a verified request. Requests may be submitted via the support email.
If personal data held by pkr55 is inaccurate or incomplete, you may request correction at any time. Identity-critical data changes (e.g. CNIC name corrections) may require documentary evidence.
You may request deletion of personal data where it is no longer necessary for its original purpose. This right is limited where retention is required by anti-money laundering or regulatory obligations.
You may request that pkr55 restricts processing of your data while an accuracy dispute or objection is pending, or where processing is unlawful but you prefer restriction to deletion.
Where processing is based on your consent or contract performance, you may request that pkr55 provides your data in a structured, commonly used, machine-readable format for transfer to another service.
You may object to processing based on legitimate interests, including profiling for responsible gaming purposes, at any time. pkr55 will cease that processing unless compelling legitimate grounds override your interests.
Where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time via account settings or by contacting support. Withdrawal does not affect prior lawful processing.
Where pkr55 makes decisions with significant effects using automated processing (e.g. account risk scoring), you have the right to request human review of that decision and to contest its outcome.
12.1 pkr55 services are strictly intended for individuals aged 21 and above. pkr55 does not knowingly collect personal data from individuals under the age of 21. The registration process requires CNIC submission, and CNIC-based age verification is a mandatory step in the KYC process specifically to enforce this age restriction.
12.2 If pkr55 discovers or is informed that personal data has been collected from an individual under the age of 21, the associated account will be closed immediately, all data will be deleted promptly from active systems (subject to any legal retention obligations that may apply in connection with regulatory investigation), and any balance held in the account will be handled in accordance with pkr55's Terms and Conditions underage account provisions.
13.1 pkr55 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform services. Material changes — defined as changes that substantively affect your rights, the categories of data we collect, or the purposes for which we use your data — will be communicated to registered players via their registered mobile number or email address with a minimum of fourteen (14) days' advance notice before the updated Policy takes effect.
13.2 Minor changes, such as clarifications, corrections of typographical errors, or reformatting without substantive effect, may be made without prior notification, though the "Last Reviewed" date at the top of this Policy will be updated to reflect all changes.
13.3 Your continued use of the pkr55 Platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with a material change to this Policy, you should cease using the Platform and request account closure before the updated Policy takes effect.
14.1 For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about pkr55's data handling practices, please contact the pkr55 support team through the following channels:
14.2 pkr55 will acknowledge receipt of a data rights request within 72 hours and will fulfil the request within 30 calendar days of identity verification, except where the complexity or volume of requests reasonably requires an extension of up to a further 60 days, in which case you will be notified of the extension and the reasons for it.
14.3 Complaints. If you believe pkr55 has handled your personal data in a manner inconsistent with this Privacy Policy, you are encouraged to raise the concern directly with us in the first instance. If you remain unsatisfied following pkr55's response, you may escalate the complaint to the applicable data protection authority in the jurisdiction under which pkr55 operates.
pkr55 combines banking-grade data security with Pakistan's best online casino experience. Play confidently — your information is handled with the same care as your PKR balance.